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Frequently Asked Questions
Common Questions, Straight Answers
What is interchange-plus pricing?
Interchange-plus pricing separates the card network fee (interchange) from our processing markup, so you see exactly what you're paying for. No hidden fees, no confusing bundled rates.
What kind of POS support do you provide?
We provide hands-on setup, comprehensive staff training, and ongoing human support. You get a direct line to a local expert — not a national call center.
What is a free rate analysis?
We'll review your current merchant statement, identify hidden fees, and show you exactly how much you can save. There's no obligation and no pressure.
Are there long-term contracts?
We believe in earning your business every month. We offer flexible terms without long-term lock-in contracts.
Do you serve businesses outside of Oklahoma?
Absolutely! We proudly serve businesses across all 50 states with dedicated support and transparent pricing.
What are your rates?
Our rates are tailored to your specific industry, transaction volume, and whether payments are card-present or card-not-present. We use transparent interchange-plus pricing so you always know exactly what you're paying. Contact us for a free rate analysis and we'll show you a side-by-side comparison with your current processor.
What is a merchant account and do I need one?
A merchant account is a type of bank account that allows your business to accept credit and debit card payments. Yes — any business that wants to accept card payments needs one. We make the application process quick and painless, often with same-day approvals.
How can I lower my credit card processing fees?
There are several strategies: switching to interchange-plus pricing for full transparency, implementing a cash discount program to offset processing costs, ensuring your terminal is set up for the lowest possible interchange rates, and reviewing your statement regularly for hidden fees. Our free rate analysis identifies exactly where you can save.
What is an interchange rate and how does it affect my pricing?
Interchange rates are fees set by card networks (Visa, Mastercard, etc.) that are paid to the card-issuing bank on every transaction. They vary based on card type, transaction method, and industry. With our interchange-plus pricing model, you pay the actual interchange rate plus a small, fixed markup — so you always know what's going where.
Can your systems integrate with my accounting software?
Yes! Our POS systems integrate with popular accounting platforms like QuickBooks, Xero, and others. This means your sales data, inventory, and payment records sync automatically — saving you hours of manual bookkeeping every month.
Do you offer POS software for restaurants?
Absolutely. We partner with industry-leading restaurant POS providers including FigurePOS, KoronaPOS, and Clover Dining. These systems handle table management, online ordering, kitchen display, tip management, and detailed sales reporting — all integrated with your payment processing.
Do you offer local, dedicated customer support?
Yes — and it's one of our biggest differentiators. You get a dedicated local partner you can call directly. No hold times, no ticket numbers, no overseas call centers. We also provide 24/7 technical support for urgent issues, plus on-site installation and training.